FAQ

Conditions of Use

Welcome to astoriacouture.com. We provide website features to you subject to the following conditions. If you shop or visit astoriacouture.com you accept these terms and conditions. Please read them carefully. In addition, when you use any current or future kokopalenki.com service or business, you also will be subject to the guidelines, terms and agreements (‘terms”) applicable to such service or business. If these conditions are inconsistent with such terms, such terms will control. Electronic communications When you visit astoriacouture.com or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email. You agree that all agreements, notices, disclosures and other communications that we provide to you satisfy any legal requirement that such communications be in writing. Copyright All content include on this site, such as text, graphics, logos, button icons, images, audio, data compilations and software, is the property of Astoria, Inc. or its content suppliers and protected by the United States and international copyright laws. Trademarks Astoria, Inc./astoriacouture.com, graphics and logos belong to Astoria and may not be reproduced or used in connection with any product or service that is not Astoria as this may cause confusion among customers. License and site access   astoriacouture.com grants you a limited license to access and make personal use of this site and not to download or modify any pages or any portions of it. This site or any portions of this site may not be reproduced. You may not use any part of our logo or pictures. Your account If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to y our computer, and you agree to accept responsibility for all activities that occur under your account or password. Product descriptions  Astoriacouture.com attempts to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site are accurate, complete, reliable, current or error-free. If a product offered by Astoriacouture.com itself is not as decribed, our sole remedy is to return it in unused condition within the terms specified by our return policy. Pricing The price listed on our website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice. Disclaimer of warranties and limitation of liability THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE AND SERVICES INCLUDED ON OR OTHERISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY ASTORIACOUTURE.COM ON “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. WE DO NOT MAKE ANY WARRANTIES OF ANY KIND. ASTORIA OR ASTORIACOUTURE.COM ARE NOT LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT MATERIALS, PRODUCTS OR SERVICES IN OR MADE AVAILABLE TO YOU THROUGH THIS SITE INCLUDING DIRECT OR INDIRECT, PUNITIVE AND CONSEQUENTIAL DAMAGES UNLESS OTHERWISE SPECIFIED IN WRITING. Applicable law By visiting Astoriacouture.com you agree that the laws of the State of Florida without regard to principals of conflict of laws, will govern these conditions of use and any dispute of any sort that might arise between you and Astoriacouture.com. Disputes Any dispute relating in any way to your visit to Astoriacouture.com or to products or services sold or distributed by Astoriacouture.com in which the total aggregate total claim for relief sought on behalf of one or more parties exceeds $7,500 shall be adjudicated in any state or federal court in Miami –Dade county, Florida and you consent to exclusive jurisdiction and venue in such courts. Our corporate address: Aventura Mall 19501 Biscayne Blvd # 2027 Miami, FL 33180-2371 Phone:(305) 918-0771 www.Astoriacouture.com

Security:

This website takes every precaution to protect our users information. When users submit sensitive information via the website, your information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just surfing.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers information is protected.

If you have any questions about the security at our website, you can send an email to help@astoriacouture.com.